They sent him a reply recently and Ankama just isnt intested in finding out who did it.
The bots and scammers have ruined this lovely game, Ankama has no control of this situation and really in my opinion hasnt got the time money or rescourses to fix this problem.
One of my friends here who has played this game for 5 years and has 8 high lvl characterswas hacked recently by an email that was sent to him and lost 420 million. He personally went to ankama at his expense to tell
them the situation and refered him to the ticketing system. They sent him a reply recently and Ankama just isnt intested in finding out who did it.
