Player Reception in RS
On 10 December 2007, updates by Runescape Gold removed free player-versus-player combat and unbalanced trading in order to rid the game of activities involving real currency being traded for virtual goods. The updates also affected legitimate players, resulting in many of them actively complaining on the forums. Jagex issued a Customer Support News article admitting the updates may not have been an ideal replacement for what was removed, requesting patience and promising to remedy potential problems with updates in the future. During the changes, subscription numbers fell by 60,000. No figures were given as to how many of those subscriptions belonged to legitimate players and how many to gold farmers. In an interview in February 2008, Jagex's head of content stated that, "we were really afraid we were going to lose our members over this change, because other games had in the past. But we are very, very pleased to say that we have lost practically none of our members."